Contact Mashpee Water Damage Pros

Call the Emergency Line

Call (508) 446-9244 at any hour, any day. The line is open 24/7 for burst pipes, flooding, sewage backups, storm water and mold after a leak. We do not use online forms, so there is nothing to fill out and no waiting for an email reply.

If your situation involves electrical or gas risk, leave the house and call the utility or 911 first, then call us.

What To Tell the Dispatcher

1. The address and the town: Mashpee, Falmouth, East Falmouth, Cotuit, Marstons Mills or Osterville.
2. Where the water came from and whether it is stopped.
3. How deep it is and which rooms are wet.
4. Whether sewage is involved or water has reached outlets, appliances or the electrical panel.
5. Whether you have already called your insurer or taken photos.
6. Any deadline, such as a home sale or loan that needs mold documentation.

Business Details

• Address: 16-38 Nathan Ellis Hwy, Mashpee, MA 02649
• Phone: (508) 446-9244
• Email: [email protected]
• Hours: emergency line open 24 hours a day, every day
• Service area: Mashpee, Falmouth, East Falmouth, Cotuit, Marstons Mills and Osterville

Email is for non-urgent questions. For anything active, call. Water does not wait for a reply.

What Happens After You Call

The dispatcher takes your details and sends a crew. We aim for same-day response when available and do not promise an arrival time. The crew confirms the source is stopped, takes moisture readings and explains the scope and price before work starts.

While you wait, close the main water valve if you can reach it safely, lift valuables off wet floors and photograph the damage. See our guide to emergency water removal for more, or the water mitigation page for what the first visit covers.

Local Offices You May Need

The Mashpee Building Department can be reached at 508-539-1400 for permit and inspection questions, and the town GIS Department at extension 8499 can say whether a property is in a Special Flood Hazard Area. The Mashpee Water District oversees the town water system and connection permits.